Ecommerce Merchandising Specialist
Location: Downey, CA
Type: Full Time
Min. Experience: Mid Level
LOCATION IN MARINA DEL REY, CA
OBJECTIVE OF THE POSITION
The Ecommerce Merchandising Specialist supports the growth and day-to-day operation of jamesperse.com by owning accurate Shopify product setup, site merchandising execution, launch QA, content linking, onsite search maintenance, and merchandising operations. This role requires a detail-oriented, hands-on Ecommerce professional who is highly comfortable working with large Excel files to manage product data, troubleshoot issues, and maintain a consistent customer experience.
ESSENTIAL DUTIES AND JOB RESPONSIBILITIES
- Shopify product setup and product data. Create and maintain products in Shopify, including attribution, product tagging, filter tagging, badging, pricing and promotional setup, swatch groups, complete-the-look setup, image order, and product launches. Use Excel to manage, QA, clean, and reconcile large product files.
- Site merchandising and content. Set up and merchandise collections and collection pages; maintain product listing page (PLP) and homepage content; execute homepage linking strategy; maintain navigation-related collections and swatch groups.
- Inventory visibility and launch QA. Monitor low stock and product availability; adjust product visibility, merchandising placement, and site links; QA inventory, imagery, pricing, promotions, navigation, and launch readiness.
- Search and discovery optimization. Manage search synonyms, redirects, misspellings, and zero-results opportunities to improve product findability and the customer journey.
- Email and campaign support. Create and maintain pinned links for emails and QA email tests, landing links, product setup, pricing, promotions, and navigation before deployment.
- Operational systems and troubleshooting. Set up products in Shiphero, troubleshoot product flow and fulfillment-related issues with internal teams, and escalate blockers quickly.
- Cross-functional coordination and creative workflows. Partner with Planning and Allocation, Creative Studio, Marketing, and Fulfillment on launches, site updates, seasonal handoffs, sample requests, and ongoing merchandising priorities; create seasonal handoff lists for Creative.
REQUIRED SKILLS, KNOWLEDGE, EXPERIENCE
EDUCATION
- BA/BS degree or equivalent experience preferred.
EXPERIENCE
- 1-3 years of hands-on Shopify experience in ecommerce merchandising, product setup, site operations, or online retail required.
- Very comfortable with Excel and large files; proficient with sorting, filtering, data cleanup, formulas, VLOOKUP/XLOOKUP, pivot tables, QA checks, and CSV/import-export workflows.
- Strong understanding of ecommerce product data, taxonomy/tagging, collection logic, site merchandising, inventory visibility, and launch QA.
- Apparel, luxury retail, or direct-to-consumer ecommerce experience.
- Familiarity with Shiphero or similar order management, warehouse management, fulfillment, onsite search, or email campaign QA tools.
COMPETENCIES REQUIRED
- Highly organized and detail-oriented, with the ability to manage multiple launches, campaigns, and site updates in a fast-paced environment.
- Strong written and verbal communication skills; able to coordinate clearly and professionally across Creative, Planning, Allocation, Marketing, Fulfillment, and Ecommerce teams.
- Proactive problem-solver who can identify issues, escalate blockers, adapt to changing priorities, and recommend process improvements.
PAY TRANSPARENCY
This position pays $80k annual base salary.
Since the late 1990's, James Perse has defined Southern California style. Our collections for men, women and home - which have become synonymous with sophistication, detail and quality - are sold in over 70 James Perse boutiques, as well as in fine department and specialty stores around the world.
Our employees are smart, creative, passionate and service-driven individuals who meet the same superior standards we set for our products. We embrace talented people with diverse backgrounds and experiences, and support policies and practices that prohibit discrimination against any person because of race, color, national origin, religion, gender, gender identity, age, marital status, disability, sexual orientation or any other characteristic protected by applicable law.
JAMES PERSE offers competitive benefits packages, including health, dental, and vision insurance, life insurance, short-term and long-term disability insurance, flexible spending accounts, an employee assistance program, paid vacation, paid sick time, a retirement savings plan with company match, and a generous employee discount.
To view and learn more about our open positions visit: http://jamesperse.applytojob.com/apply/
We appreciate your interest in our company and look forward to hearing from you.
